Term and Conditions

All customer supplied images must be for personal use only. Where necessary customers must satisfy themselves they have undertaken all steps to ensure images can be produced without infringement of copyright or in violation of requirements by a third party. The Edible Print Factory assumes no responsibility or liability for any image requests that are produced on behalf of a customer for personal use and all ownership and responsibility for image selection is undertaken by the customer.

Terms of Business

  • All goods listed include VAT at the rate of 20% where applicable.
  • The Edible Print Factory reserves the right to change prices without notice.
  • ALL goods will be dispatched as soon as possible, and will take between one to five working days to arrive depending on delivery, product and service options. Where items are out of stock you will be advised and can decide whether to proceed with the order.
  • Damages or shortages must be notified to The Edible Print Factory within 24 hours of receipt.
  • When sending back any item the responsibility for the goods is yours until we receive them back. The Edible Print Factory reserves the right to repair or replace any faulty item at their discretion.
  • Please note edible or foodstuff items are non-returnable. Please be sure of what you purchase - if you are in doubt ask us before ordering.
  • The Edible Print Factory shall not be liable for any consequential loss of the customer whether this arises from a breach of contract or any other way.
  • In the event of cancellation or a mistake in spelling we reserve the right to charge a handling fee to cover administrative costs or in some circumstances we may require a non-refundable deposit or full price.


  • The Edible Print Factory 's total liability for any claim arising shall not exceed the price of the goods supplied by The Edible Print Factory to the customer.
  • The customers statuary rights are not affected by any statement contained in the manual
  • Prices quoted online are for online orders ONLY.
  • English law applies to all transactions

Privacy Policy

We will use your contact details (your name, job title, telephone and fax number and your e-mail and postal addresses) to provide any services requested by you and also to tell you about important changes to the site and its functionality. These details will be used by us and by our associated companies to provide you with information about other services and products for the same purpose.

Copyright Notice

The contents of this website are © TheEdiblePrintFactory.com

PLEASE NOTE: Many of the items listed on The Edible Print Factory are made up of designs supplied to us by customers. Therefore it is not always possible to check the origins of individual designs. If you feel any item on The Edible Print Factory infringes any copyright please email and we will remove any offending material within 24 hours. We strive to ensure that all designs do not infringe anyone's copyright, and will do our utmost to rectify any and all instances of infringement.

Delivery Terms and Conditions for Edible Photos

  • Payment must be made in advance before any goods are prepared or dispatched.
Delivery Options
  •  Orders accompanied by image, received by 4pm on working days (Monday to Friday excluding Bank Holidays) requesting speed service will be processed the same day. Orders not requesting speed service will be done in order of receipt within 2 working days.
  • Your image, unless otherwise requested will be dispatched by first class post. Delivery is expected in 2-5 days, however The edible Print Factory does not accept liability for late delivery.
  •  If special delivery is selected, delivery is guaranteed (by Royal Mail) to arrive by 1pm the following day. When your order is dispatched you will be sent, by email, the tracking number of your order. You can use this number to trace your product using Royal Mail's track and trace facility on their website: http://track.royalmail.com/portal/rm/track?catId=400145&emt=emt&track=track&default=default&keyname=track_home&gear=track

The Edible Print Factory does not accept liability for time of delivery once in the hands of Royal Mail.

Corporate Orders
  • If you are placing an order through a company 50% deposit will be payable on acceptance of your order. Full payment must be made before delivery the items
  • By placing an order with The Edible Print Factory, either through our website, over the telephone, or by any other medium you are agreeing to these terms.